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Job: Head, Program Management

Active since 08-07-2017 Job category Project management
Location Lagos Level Manager
Educational level Bachelor / Graduate Employment type -
Hours 0 Salary -
Our client, a leading travel booking portal, is seeking the services of a Head of Programme Management.

Job Title:
Head, Program Management

Job Objective/ Purpose of Job:
Provides oversight over the effective delivery of all IT software development within the organisation such that cost, quality, plan, time, and benefits realisation are controlled and achieved, through ensuring that all IT software development assignments adhere to the best practices and standard approaches for project management.

Location: Lagos

Reports To: Chief Technology Officer
Supervises: Scrum Master, Product Owner
Other Relationships (Internal & External): Service Operations, Quality Assurance, Solutions Architecture, UX/UI Design

Program Management

  • Effectively communicate software development expectations to team members in a timely and clear fashion.
  • Identify and manage assignment dependencies.
  • Proactively manage changes in software development scope, ensure that any change to scope is documented and approved.
  • Identify potential crises, devise contingency plans.
  • Adhere to operational procedures to ensure that the department runs smoothly.
  • Effectively allocate available resources and determine if additional resources will be required.
  • Manage financials: forecast vs. actual.
  • Develop tools and best practices for software development assignment management
  • Coach, mentor, motivate and supervise team members and contractors. Influence them to take positive action and accountability for their assigned responsibilities.
  • Take corrective action.
  • Manage team members and delegate tasks.
  • Provide Project planning, Milestone management, Scope management, Resource forecasting; Financial Management; Change Management across the project portfolio.
  • Define and embed project control and governance.
  • Establish and manage communication between Innovation Managers, unit team and project sponsors (management).
  • Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete for all software development assignments.
  • Manage and compile Programme related financial and KPI information.
  • Provide and maintain a capacity planning and resource tracking service across the Programme.
  • Ensure the appropriate programme benefits are identified, quantified and their realisation planned.
  • Ensure cross-programme dependencies are managed and the dependency log is accurately maintained.
  • Establish frameworks and standards for Programme and Project Management.
Financial & Risk Management
  • Track and report on project portfolio performance, providing a realtime, comprehensive, and prioritized view of all projects (software development assignments).
  • Monitor Project overhead and capital expenses to ensure achievement of cost efficiency and acting to correct any adverse variances.
  • Ensure overall cost control by monitoring all areas of Project expenditure and reporting on performance against variations.
  • Budget management
  • Cost management
  • Customer Satisfaction index
Internal Process
  • Product Quality
  • Efficient product development cost
  • Response Time
  • Average Hours Charged
  • Turnaround Time
Learning & Growth
  • Knowledge sharing
  • Competency Development
  • Seminars and conferences
Education/ Professional Qualification
  • Bachelors Degree in Computer Science or any related discipline.
  • Relevant postgraduate and or professional qualification would be an added advantage.
  • Certification in Project Management
  • Minimum of 10 years in hands-on experience performing similar
  • Minimum of 3+ years of experience leading and overseeing teams
Functional/ Technical
  • Strategic Planning & Management
  • Business Development
  • Commercial Awareness
  • Client Management
  • Project management
  • Market Analysis
  • Leadership skills
  • Good oral and written communication skills
  • Strong influencing skills
  • Relationship management
  • Professionalism & Poise
  • Good working ethics
  • Normal office environment
  • Working Long Hours
  • Occasional interaction with External Stakeholders


More information
This listing is a full-time job

Job category Project management
Industry / Industries E-commerce
Region Nigeria

Contact information

Name Omotayo Saba